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Have questions? We're here to help! Use the contact information below to reach a Citywide Direct team member. Our business hours are Monday through Friday 8:00 a.m. to 6:00 p.m. Eastern Time. With Citywide Direct you can always expect a live person on the other end of the line ready to assist you. For general inquiries, please use the contact form on this page. A team member will get back to you as soon as possible. Thanks for your interest in Citywide Direct!